Customer Benefits

The UT-RSOC is more than a monitoring service. It's a statewide initiative combining professional cybersecurity expertise with a student-powered workforce model, designed to enhance, not disrupt, your existing operations. 

• "We've only dipped our toes in the water, but RSOC-provided email security  tools (Abnormal) are already making a big difference. This one offering  alone has been effective enough that we're reviewing some prior security  choices which may no longer be required, potentially improving efficiency  for our staff. And while simultaneously improving our security posture!  We're looking forward to additional partnerships like sharing EDR telemetry with your SOC and ultimately monitoring network infrastructure."

   

• "...we've had a very good experience so far with the UTRSOC monitoring that has been set up. Everyone I have dealt with has been very helpful and efficient. It's great peace of mind to have 24 hour monitoring of our endpoints"

   

• "The collaboration with the UT RSOC team has been extremely valuable, especially in the areas of architecture and engineering feedback. The shared services for breached credential monitoring, malware indicators, and other intelligence have also been greatly appreciated. Thank you for the continued partnership and excellent support. We'd love to explore additional opportunities for collaboration in the future."

   

• "UT Austin's RSOC Services have been a great partner in helping us find new  ways to secure our network and become more attuned to the status of our systems. The service has allowed us to do the otherwise impossible: take a quantum leap forward in protecting our staff and students in a matter of weeks, all at no cost and without adding to our workload. RSOC has been a second set of eyes when we tackle security issues, giving us more confidence as we navigate this changing landscape. Through working with RSOC Services, our technology staff have opportunities to interact with unbiased experts in the cybersecurity field, which is a very valuable experience. From a Technology Director's perspective, RSOC is an unbelievable asset. To others who could be using this service and aren't yet, you owe it to the community you serve to find out what you've been  missing. It really is that good."

   

• "As K-12 schools face sophisticated cyber threats with increasing frequency—ransomware attacks, data breaches, and system infiltrations—yet receive no corresponding increase in funding, UT Austin RSOC fills a critical void. They deliver enterprise-grade defense systems that growing districts desperately need but cannot afford: 24/7 security monitoring, threat intelligence, vulnerability assessments, and rapid incident response. This protection safeguards what matters most: the personal data of students, teachers, and staff, and the continuity of learning itself."